Certificate in Critical Communication Skills

Talk the talk that gets things done.

Navigating conversations with conciseness and confidence is a critical skill for any business professional. In just 5 days of study, this program will equip you with the skills needed to become a persuasive communicator and collaborative problem solver. Learn to assess situations and choose the right moments to take risks and communicate clearly for impact.

Certificate in Critical Communication Skills

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Fees: $4,150
Length: 5 days of study
Next Session: May 1, 2023 to
May 5, 2023
  • Location:
  • Online
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Certificate in Critical Communication Skills

Download Brochure
Talk to an Advisor
Enrol Now
  • Programs
  • Certificate in Critical Communication Skills

Embrace Communication
with Deliberation

In this 5-day program, you’ll embrace a professional approach to improving your written and verbal communication. 

Examine and explore the different ways that your communication choices impact colleagues, client and vendor relationships. Develop vital professional strategies to communicate effectively with audiences at every level.

Learn to find, nurture and deliver the stories that inspire collaboration, facilitate sharing of knowledge and engage listeners. The skills gained in this program are accessible and easy to put into action on the job. An in-class exercise provides the opportunity to apply your new expertise towards work challenges in real time.

This program is ideal for aspiring and mid-career leaders in communication roles from assistant to management positions, in industries such as administration, communications and business operations.

Get Training in Marketable Skills

Conflict Management
Meeting Management
Presentation Skills
Leadership Skills

4 Reasons to Enrol

Amazing Education for Busy Professionals

Strengthen your communication skills and set yourself up for success in business conversations with this highly interactive program.

Stand Out from the Crowd

Become a captain who navigates tough conversations in the office with practical communication skills and strategies.

Learn from the Pros

Train with top-rated Schulich ExecEd instructors that are consistently ranked among the world’s best.

Earn Higher Pay

Schulich ExecEd students gain the confidence, skills and perspective to attain better roles, launch new ventures, and lead their teams to new heights.

Who Will Benefit

Aspiring Leaders

Develop critical communication skills for leadership roles in any business environment and industry, including administration, communications and business operations.

Mid-Career Leaders

Managers and mid-career leaders in roles that require precise and effective communication will gain the critical skills and strategies necessary to achieve more senior positions.

What Difference Will You Make?

"What an incredible experience, thought provoking and an opportunity to reflect on how I can improve my connections at all levels."

- Margaret Adaniel Head of Marketing, Insurance and Investments, RBC

"This program has provided me with insights that will help me communicate more clear messages to not only my co-workers, customers but in every day conversations. It has been a very worthwhile week."

- Jane Fleming Marketing Communications Manager, Brady Canada

"This program was carefully designed and presented excellently by the facilitator. Through the knowledge, I have been exposed to new techniques of enhancing communication at work. This program was worth it."

- Ibrahim Buwai Principal Manager, National Pension Commission

"Schulich has set itself apart from other executive education courses. The direct application of program material will act as a true value-add to my current and future career endeavours."

- Elizabeth Moschopedis Asset Marketing Manager, Oxford Properties Group

Program Overview

  • Deliver persuasive presentations to achieve desired outcomes and use a variety of questions to explore the opinions and insights of others. This standalone module can be taken alone or as part of the Certificate in Critical Communication Skills.

  • Learn to effectively read body language and think empathetically to present to a variety of audiences.

  • Learn the keys to excellent communication: observe, listen, analyze, plan, and communicate. Customize your message to get what you need from a concise conversation.

  • Explore the best ways to assess and adapt messages to others’ learning and communication style preferences, including reading their body language cues.

  • Break down barriers between team cooperation and organizational effectiveness, and communicate skillfully with managers, employees and customers in any situation.

  • Study the 9 team facilitation techniques to lead your meetings more effectively and to keep your group engaged. Explore a variety of meeting types and styles to organize productive sessions that are welcomed by all staff.

  • Structure messages to engage others and take appropriate action. Gain tools to manage emotions during conversations and keep the focus on the content of the discussion.

  • Spring 2023 Dates Time
    Certificate in Critical Communication Skills 5/1/2023 - 5/5/2023 9:00 am - 4:00 pm
    Module 1: Improving Presentation Effectiveness 5/1/2023 - 5/2/2023 9:00 am - 4:00 pm


Diana Kawarsky,

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What You Get

After completing a Certificate in Critical Communication Skills, you'll receive an authentic digital badge from the #1 business school in Canada that employers will recognize.

As more and more companies look for candidates with specific skills, this badge on your CV will be a credible assurance of your achievements and expertise, allowing the right roles to find you faster.


Provided upon completing a longer program that may comprise several badges signifying a more extensive skill set.

Pre-Approved HRPA Hours

35 HRPA-CPD Hours

This program has been approved for CDP hours under Section A of the Continuing Professional Development (CPD) Log of the Human Resource Professionals Association (HRPA). Be sure to note the program ID number on your CPD log. For more information about certification or continuing professional development, visit the HRPA website at www.hrpa.ca/hrdesignations_/Pages/Continuing-Professional-Development.aspx

Custom Programs for Organizations

Use this program as we designed it, or alter it to fit your company’s needs. Either way, we can help you improve your organization's talent pipeline. Get in touch with our custom programs team today.

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