Certificate in Leadership Skills for Supervisors and Front-Line Managers

Raise Staff
Productivity To New Heights

Frontline leaders are faced with demanding day-to-day tasks that require quick decision-making and strong communication skills. To keep their staff engaged and highly productive, they need to give timely, constructive feedback with the perfect amount of motivation.

In this skills-intensive training workshop, you’ll discover – or rediscover – your leadership voice to provide strong direction that engages, challenges and pushes your staff to be at their most productive. Move from being a “doer” to becoming a leader with goal-setting and time management strategies that enhance everyday tasks. Improve performance in your team by applying the Big Three competencies of highly-effective leaders.

Establish yourself as a trusted voice in the company with expert communication skills in discussions with staff, management and customers. Perfect your conflict resolution skills and delegate effectively as a confident leader who solves problems on the fly.

Our program benefits aspiring, new and mid-career leaders who supervise employees or manage team performance, including department supervisors in business and government, office managers, business administrators, team leaders, regional supervisors, plant and production managers, frontline managers, and HR, organizational training and industrial relations specialists.