Change Management, Communication
Lesa is a principal of Userproof, a consulting firm specializing in writing, training and change for major Canadian firms in retail, financial, telecommunications and other sectors. An award-winning communication specialist with more than 20 years experience, Lesa develops communications for product and program launches, system rollouts and corporate change initiatives. Lesa is known for her skill in synthesizing and communicating complex information clearly and persuasively, and for her ability to coach and teach others. She teaches extensively and brings creativity, experience and real world examples to the classroom.