Frequently Asked Questions (FAQs)

  • The seminar fee includes all seminar materials. The fee is subject to, but does not include, applicable taxes. Although we reserve the right to change the seminar fees without notice, every attempt will be made to honour the fees posted on this website for the dates indicated.

  • A) Credit Card (Visa, Mastercard or American Express)
    Registering online with a credit card is by far the quickest and easiest way to ensure a place in your program of choice. Click on “Enrol Now” to access our secure online registration form. You will be asked to create a user profile if you have not registered before. Then, fill in all of the necessary information, click Submit, and you’re done. You will receive a return Thank-you page in your browser and an automatic email to the address supplied confirming that your submission has been received.

     

    B) Cheque (company or personal)

    If the payment is made via cheque, the remittance address is “York University, 4700 Keele St. Toronto ON M3J1P3” and mail the cheque to “Shuclich ExecEd, 222 Bay St. Suite 500, Toronto ON M5K 1K2”. Please include a copy of your invoice or indicate the invoice number with your payment.

     

    C) Electronic Funds Transfer

    If paying by credit card or cheque is not an option, you can make a payment via Electronic Funds Transfer. To use this method of payment, please contact our Customer Care Team at 416-736-5079 or execedinfo@schulich.yorku.ca.

  • There are some government-sponsored programs that can assist both individuals and employers who want to send employees for training. For more information on availability and how to apply, contact an adviser.

  • Yes. When registering for 2-5-day or 6+ day programs, you will receive a reduction of $150 each off the regular tuition fee when two or more registrations for the same program are received at the same time. We regret that we are unable to give the multiple-registration discount unless registrations are received together.

  • The seminar fee is due and payable at the time you register. An invoice will be issued and emailed to you within 2-3 days of receipt of your registration. Payment must be received two weeks prior to the commencement of the seminar, or your spot cannot be guaranteed. You may reserve a spot without identifying an applicant as long as a contact name is provided.

  • Seminar attendance is limited, however, if there is space available, it is possible to register for a seminar at any time up to the day before the commencement date. In the case of 6+ day programs with standalone modules, it is possible to register after the program has started (see FAQ 12). If in doubt please call or email to confirm space availability.

     

    Toronto Programs
    Tel: 416-736-5079
    Toll Free: 1-800-667-9380
    Email: execedinfo@schulich.yorku.ca

  • Program sessions may be cancelled by Schulich ExecEd up to 7 calendar days prior to the scheduled start date. In the event a program session is cancelled, participants will be offered a place in a future session of that program or in an equivalent program of the same duration. If no suitable session is available, participants will receive a full refund.

     

    Registrants who provide notice of cancellation at least 15 days in advance of the start date for 2-5-day programs and 21 days in advance of the start date for 6+ day programs will receive a full refund.

     

    Late cancellations from 2-5-day programs will be subject to an administration fee of $500. Late cancellations from 6+ day programs or standalone modules within those programs will be subject to an administration fee of $1000. Non-attendance will incur full seminar tuition cost. If you are unable to attend the program, your organization may name a replacement participant. You may transfer to another seminar date for the same program or another seminar of equal cost, if you are unable to attend your originally scheduled date and provide written notice at least 15 days in advance. For transfer policy details (see FAQ 10).

     

    If possible, you should make travel arrangements after the cancellation deadline has passed. You may want to consider purchasing travel insurance if you have to book flights/trips ahead of the deadline for session cancellations.

     

    Schulich ExecEd’s liability is limited to reimbursement of paid tuition fees. Fees, dates and speakers are subject to change.

  • During the pandemic, Virtual Classroom programs are conducted online using the Zoom video-conferencing platform. Times vary for each program with some sessions being scheduled over a series of hours on different days. All classes are scheduled to finish between 8:30am and 4:30pm. For longer programs, a detailed schedule is provided.

     

    For more detailed information on where Canadian seminars outside of Toronto are being held, please call or e-mail our partners.

  • Participants visiting the Executive Learning Centre at Keele campus can get information on accommodations available in the ELC.  Participants visiting the Nadal Management Centre are within walking distance of  four hotels. For accommodation information on programs being held outside of Toronto, please call or email our partners.

  • Yes. One transfer only will be permitted, subject to availability, without penalty on individual courses, provided written notice is received at least 15 days in advance of the seminar start date. First-transfer requests received less than 15 days in advance of the seminar start date will incur a $100 late-transfer fee for 2-5-day programs and 6+ day programs. Subsequent transfers for the same program will incur a $200 late-transfer fee.

  • Yes. Many Schulich ExecEd programs are recognized by professional organizations such as CAP, HRPA, PMI and others, and are eligible for continuing education credits. Each program description lists the number and type of credits awarded by association. For a list of programs that qualify for continuing education credits, visit the Browse All Programs page and click “Yes” on the “Show Only Programs Offering Continuing Education or Certification Maintenance Credits” filter.

  • Yes. Many of our 6+ day programs offer “standalone modules” as an alternative to registering for the full program (subject to space availability). Except where noted, participants choosing this option qualify for the full-program price, as long as all subsequent modules are taken in sequence (eg, start with module 2-4, then complete module 1). Alternatively, participants may register in standalone modules in any sequence over 36-months at individual module prices (with applicable alumni discounts) and receive the full-program certificate upon completion of all required modules. Some programs also offer the option to take a standalone module at a partner institution offering the same program. For more information, contact our registration department at 416-736-5079 or execedinfo@schulich.yorku.ca

  • Yes. Anyone taking a Schulich ExecEd program becomes a member of our Alumni group and is eligible for discounts on future programs and much more. For details, speak to an advisor.

  • International participants (other than from North America) enrolling in Schulich ExecEd programs must pay, in full, at least four weeks (28 calendar days) before the program starts.

     

    Payment Methods

    1. Credit Card (VISA, Mastercard, American Express)
    2. Bank Wire Transfer

    Note: We cannot accept paper drafts drawn on foreign banks.

     

    Cancellation/Refund Policy

    Cancellation requests received 21 calendar days before the program starts qualify for a full refund minus a $100 administration fee. Registration is non-refundable if cancellations are received less than 21 days before the program starts, except for medical reasons or denial of a visa, which  must be accompanied by supporting documents:

    • A doctor’s medical certificate confirming the participant is unable travel, or
    • A letter from the Canadian Embassy or High Commission in the country of residence stating a visa application has been denied

    In either case, late cancellation is subject to an administration fee of $1,000 to cover program expenses already incurred.