East Tower Toronto Dominion Centre Managing in a Unionized Work Environment
Manage unionized workplaces with clarity and sound judgment.
Recently, Canada has seen a level of strike activity not seen in decades, making effective labour relations leadership an operational priority*. This program helps leaders manage unionized environments with greater clarity and consistency, so decisions are more defensible, issues are addressed earlier, and workplace relationships remain constructive.
- Location:
- Online
Managing in a Unionized Work Environment
- Programs
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- Managing in a Unionized Work Environment
Your How-To Guide For Leadership Under Union Laws
Managing in a unionized work environment requires more than good intent. It calls for a structured approach to leadership, where managers can interpret constraints accurately, communicate decisions clearly, and handle day-to-day situations with confidence. This program supports leaders in developing a more deliberate, disciplined way of managing within unionized settings, reducing uncertainty and increasing control.
*Source: CBC News
Who is this Program For?
Participants leave with a clearer approach to addressing issues before they escalate, enabling steadier performance conversations, more consistent follow-through, and fewer avoidable missteps. The learning focuses on applying up-to-date labour relations knowledge to real management decisions — helping leaders respond with less guesswork and stronger judgment in complex workplace situations.
Also, participants receive post-program guidance, with a pragmatic workbook with over a dozen forms to set up a formal performance improvement program with unionized staff and Instructor Cy Charney’s bestselling book about leadership, Just-in-Time Management.
Program Overview
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Learn the key principles and practical applications of Human Rights, Employment Standards, and Health and Safety legislation.
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Navigate agreement features, such as hours of work, scheduling, union and leave entitlements, and rules of conduct. Understand how collective bargaining and union-workplace relationships work, and gain a comprehensive understanding of grievance procedures.
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Deal with union issues correctly and plan for the right outcomes, accounting for place, time and process. Discuss key disciplinary and process topics such as progressive discipline, penalties, pay suspensions, and proving just cause.
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Run through techniques for controlling tardiness, improving attendance and managing poor conduct and harassment. Learn how to identify and respond to mental health issues in the workplace and about worker’s compensation and disability plans.
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Differentiate between employee and labour relations. Learn how to effectively manage responsibilities while still following contract and union guidelines, and set goals and standards with your teams rather than for them. End the program by highlighting the importance of constructive feedback, recognition, and reward.
- There is currently no upcoming schedule for this program.
Get Training in Marketable Skills
Critical Thinking
Communication
Strategic Decision Making
Conflict Management
Organizing Teams & Resources
Relationship Building
Performance Management
Who Will Benefit
Mid-Career Leaders
Managers in unionized workplaces will learn how to navigate shifting union laws, facilitate union-employee relationships, and gain the knowledge and expertise to level up to more senior roles. This program is ideal for front-line and HR supervisors and workplaces with complex union regulations, such as public sector departments, municipalities, educational institutions, unionized agencies and healthcare organizations.
4 Reasons to Enrol
Amazing Education For Busy Professionals
This program packs rich insights into 2 full days of study so you can apply your new skills right away.
Stand Out From The Crowd
Learn how to lead and make decisions in unionized workforces to motivate and retain employees for the long run.
Learn From An Industry Leader
Dive deep into union laws with renowned experts in organizational performance and human resources.
Earn Higher Pay
Schulich ExecEd students gain the confidence, skills and perspective to attain better roles, launch new ventures, and lead their teammates.
What Difference Will You Make?
Faculty
What You Get
After completing Managing in a Unionized Work Environment, you'll receive an authentic digital badge from the #1 business school in Canada that employers will recognize.
As more and more companies look for candidates with specific skills, this badge on your CV will be a credible assurance of your achievements and expertise, allowing the right roles to find you faster.
Advanced Badge
Show that you’re able to apply knowledge at a strategic, organizational level.
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Custom Programs for Organizations
Use this program as we designed it, or alter it to fit your company’s needs. Either way, we can help you improve your organization's talent pipeline. Get in touch with our custom programs team today.
Make the Right Choice. Try Our Advisory Services.
The next step of your career matters. A Schulich ExecEd program advisor can help you choose a course that fits your budget and schedule. Get in touch with us today.
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