Problem-Solving for Managers

Master Complexity, Lead with Clarity.

This program equips leaders with a flexible methodology to solve business and people challenges. Learn how to identify different types of problems, reframe issues for innovative solutions, and embrace new thinking approaches. Gain the tools to adapt to uncertainty, challenge assumptions, and lead with greater insight. 

Problem-Solving for Managers

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Fees: $2,650
Length: 15 hours of study
Next Session: October 17, 2025 to
November 14, 2025
  • Location:
  • Online
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Problem-Solving for Managers

Talk to an Advisor
Enrol Now

Unlearn,
Rethink, Resolve.

Successful leaders and managers spend much of their time solving problems, from urgent issues to everyday challenges. However, many fall into habitual patterns of thinking—relying on familiar strategies based on fear, comfort, or past experience.  

While these methods may have worked before, they often fall short in today’s fast-paced, unpredictable business landscape. The key to unlocking innovative solutions lies in how problems are framed from the start. Misalignment in expectations can lead to getting stuck in ineffective solutions. Critical thinking helps us break free from these patterns and encourages us to apply unique approaches to different problems, much like using the right strategy for each sport.  

Leaders need to unlearn old habits and embrace flexible, adaptive thinking to thrive in complex environments. By gaining more control over problem-solving processes, participants will be better equipped to tackle challenges head-on.

Get Training in Marketable Skills

Critical Thinking
Decision Making
Strategic Thinking
Problem Solving

4 Reasons to Enrol

Amazing Education for Busy Professionals

This comprehensive program packs rich, practical techniques and methodologies into 2 days of study, so you can put your new problem solving skills to work right away.

Stand Out from the Crowd

Get unique and sought-after skills in organizational decision making and prove your ability to handle any business dilemmas.

Learn from the Pros

Train with top-rated Schulich ExecEd instructors that are consistently ranked among the world’s best.

Earn Higher Pay

Schulich ExecEd participants gain the confidence, skills and perspective to attain better roles, launch new ventures, and lead their teams to new heights.

Who Will Benefit

Mid-Career Leaders

Solve tough business problems for your team as a manager, supervisor or project manager, and gain the unique decision making skills to advance to more senior positions.

Senior Leaders

Senior leaders and executives will learn to methodically navigate organizational dilemmas and overcome complex roadblocks in a competitive market.

Program Overview

  • Not all problems have clear solutions—but developing problem-solving skills, along with flexibility, resourcefulness, confidence, and a proactive mindset, helps us respond effectively and make progress even in uncertain situations. 

  • As the external environment shifts, so do the demands on leaders. This section highlights the importance of a growth mindset and evolving problem-solving skills to meet the changing needs of today’s workplace. 

  • Explore the uncertainty/disagreement matrix and deepen your understanding of complexity. This session covers how to approach complex problems in an uncertain world, and contrasts them with simple and complicated problems to sharpen your decision-making framework.

  • This session dives into new ways of thinking by introducing tools to challenge assumptions, see through a complexity lens, and develop insight despite uncertainty. You’ll also explore enabling constraints, the power of inquiry, and what it takes to truly change your mind—with hands-on application throughout. 

  • Clear thinking is essential in complex situations. This session focuses on recognizing and avoiding psychological traps that can cloud judgment and block effective problem-solving. 

  • Fall 2025

    Problem Solving for Managers

    Course Dates Time
    Module 1: Why is this topic so important? 10/17/2025 9:00 am - 12:00 pm
    Module 2: The New Workplace: What Does Leadership Look Like? 10/24/2025 9:00 am - 12:00 pm
    Module 3: Self-Paced Asynchronous Session - Readings & Assignment 10/27/2025 - 11/5/2025 12:00 am - 12:00 am
    Module 4: Complexity & The Nature of Problems 11/6/2025 9:00 am - 12:00 pm
    Module 5: Complexity & New Kinds of Thinking 11/14/2025 9:00 am - 12:00 pm

Faculty

Stephen Friedman,
MA Psych

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What You Get

After completing this program, you'll receive an authentic digital badge from the top-ranked business school in Canada that employers will recognize.

As more and more companies look for candidates with specific skills, this badge on your CV will be a credible assurance of your achievements and expertise, allowing the right roles to find you faster.

Advanced Badge

Show that you’re able to apply knowledge at a strategic, organizational level.

Custom Programs for Organizations

Use this program as we designed it, or alter it to fit your company’s needs. Either way, we can help you improve your organization's talent pipeline. Get in touch with our custom programs team today.

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