Leadership 1:
Certificate in Leadership Skills for Supervisors and Frontline Leaders

Everyday Strategies for Leaders Who Do It All

The best frontline supervisors and managers know how to turn strategy into results. In this 5-day leadership certificate program, you’ll learn expert skills to engage staff and increase their productivity. Discover ways to tap into your own potential as a motivational frontline leader.

Take this program alongside our Leadership 2: Advanced Leadership for Senior Managers and Directors program to earn a Masters Certificate in Leadership.

Leadership 1: Certificate in Leadership Skills for Supervisors and Frontline Leaders

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Fees: $4,150
Length: 5 days of study
Next Session: November 18, 2024 to
November 22, 2024
  • Location:
  • Online
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Leadership 1:
Certificate in Leadership Skills for Supervisors and Frontline Leaders

Download Brochure
Talk to an Advisor
Enrol Now
  • Programs
  • Leadership 1: Certificate in Leadership Skills for Supervisors and Frontline Leaders

Raise Staff
Productivity to New Heights

Frontline leaders are faced with demanding day-to-day tasks that require quick decision-making and strong communication skills. To keep their staff engaged and highly productive, they need to give timely, constructive feedback with the perfect amount of motivation.

In this skills-intensive training workshop, you’ll discover – or rediscover – your leadership voice to provide strong direction that engages, challenges and pushes your staff to be at their most productive. Move from being a “doer” to becoming a leader with goal-setting and time-management strategies that enhance everyday tasks. Improve performance in your team by applying the Big Three competencies of highly effective leaders.

Establish yourself as a trusted voice in the company with expert communication skills in discussions with staff, management and customers. Perfect your conflict resolution skills and delegate effectively as a confident leader who solves problems on the fly.

This program is part of the Masters Certificate in Leadership. Enrol in the full Masters Certificate program to receive a well-rounded experience and significant tuition savings.

Our program benefits aspiring, new and mid-career leaders who supervise employees or manage team performance, including department supervisors in business and government, office managers, business administrators, team leaders, regional supervisors, plant and production managers, frontline managers, and HR, organizational training and industrial relations specialists.

Get Training in Marketable Skills

Communication Skills
Leadership Skills
Task Delegation
Conflict Management
Time Management
Decision Making
Performance Coaching

4 Reasons to Enrol

Amazing Education for Busy Professionals

Find new ways to get results with your team in just 3 days of study with this performance-based leadership program.

Stand Out from the Crowd

Gain expert tools and techniques specific to frontline leadership and build forward momentum in your organization.

Learn from the Pros

Train with top-rated Schulich instructors that are consistently ranked among the world’s best.

Earn Higher Pay

Schulich ExecEd students gain the confidence, skills and perspective to attain better roles, launch new ventures, and lead their teams to new heights.

Who Will Benefit

Aspiring & New Leaders

New and aspiring supervisors, office administrators, and HR, organizational training and industrial relations specialists will receive professional training in supervisory management and gain the applied skills needed to succeed in leadership roles.

Mid-Career Leaders

Leaders who currently supervise employees or manage team performance—including department supervisors in business and government, office managers, team leaders, regional supervisors, plant and production managers, frontline managers and department supervisors—will refresh their frontline management toolkit and prepare for more senior roles.

What Difference Will You Make?

"I have gained the confidence in my leadership style and learned the skills required to work towards effectively leading my team of staff. The resources and experiences shared are transferable to any management or leadership role."

- J. Glover Acting Manager, Administrative Services, Northumberland County Community and Social Services

"An invaluable learning experience that provides very practical skills and insights, while keeping you heavily engaged and interested."

- J. Goring Assistant Manager, The Law Society of Upper Canada

"This program truly inspired me, and also adequately prepared me to be a more effective leader. With the wealth of information provided, I was impressed by how well it was prepared and presented in the time available."

- R. Halko Supervisor GIS, Powerstream Inc.

Program Overview

  • Start the program by diving into the essentials of progressing in organizations, developing a “different, progressive” mindset, and setting goals and managing time. Explore the need-to-know information for transitioning from doing to being responsible for results and the challenges of progressing in a workplace. Then, identify opportunities to add value and plan effectively in teams.

  • Explore the key points of a supervisor as a leader, learn how to work with and through others, and gain motivational techniques. This module answers key questions like what leadership and leadership styles mean before delving into opportunity creation and building and defining teams. Finish off the module with motivation topics like motivating without money.

  • Find your voice as a leader with valuable tools for communicating effectively. Learn to coach with impact by setting realistic expectations with team members without fear of providing constructive feedback. Understand the importance of delegation for leaders and learn to put your leadership learnings into action.

  • Gain insight into the make-up of the multigenerational workforce and how to manage conflict amongst different generations. Reach agreements as a team with the six steps of efficient problem-solving. Finish off the module by learning tools to speed along successful implementation.

  • End the program by reviewing management ethics, resolving disagreements, and learning how to provide constructive performance feedback. Familiarize yourself with the basic ethics of a workplace and a manager’s responsibility and accountability.


    Set yourself up for success with steps for dealing with touch, real-world work situations and tips for starting discussions, keeping on target and reaching a successful outcome.

  • Fall 2024 Dates Time
    Leadership 1: Certificate in Leadership Skills for Supervisors and Frontline Leaders 11/18/2024 - 11/22/2024 9:00 am - 4:00 pm


Charmaine Moules,

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Michel Shah,

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Stephen Friedman,
MA Psych

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What You Get

After completing the Leadership 1: Certificate in Leadership Skills for Supervisors and Frontline Leaders, you'll receive an authentic digital badge from the #1 business school in Canada that employers will recognize.

As more and more companies look for candidates with specific skills, this badge on your CV will be a credible assurance of your achievements and expertise, allowing the right roles to find you faster.


Provided upon completing a longer program that may comprise several badges signifying a more extensive skill set.

Pre-Approved HRPA Hours

35 HRPA-CPD Hours

This program has been approved for CPD hours under Section A of the Continuing Professional Development (CPD) Log of the Human Resource Professionals Association (HRPA). Be sure to note the program ID number on your CPD log. For more information about certification or continuing professional development, visit the HRPA website at www.hrpa.ca/hrdesignations_/Pages/Continuing-Professional-Development.aspx

PMI Credits


Successful completion of this program will earn PMI® Members, in good standing, Education PDU's in alignment with the PMI Talent Triangle. If this applies to you, you will receive a PDU Claim Code at the conclusion of your program. For more information on how to earn your PDU's, we recommend logging into your Continuing Certification Renewal System (CCRS) to report PDU's and view your certification records. Following this, if you require additional assistance, please contact PMI Support directly.

Custom Programs for Organizations

Use this program as we designed it, or alter it to fit your company’s needs. Either way, we can help you improve your organization's talent pipeline. Get in touch with our custom programs team today.

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