East Tower Toronto Dominion Centre 
Certificate in Change Management, Conflict and Communications
Spark Changes in the Workplace That Last
Planning the tactical components of change is only half of the story–management must support and sustain changes after implementation. This holistic, three-day program guides managers in introducing change in an integrated manner. Participants will leave with strategies, tools and tactics they can immediately use in the workplace.
Certificate in Change Management, Conflict and Communications
April 25, 2025
- Location:
- Online
Certificate in Change Management, Conflict and Communications
- Programs
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- Certificate in Change Management, Conflict and Communications
Implement Successful, Sustainable
Change
in Your Organization
To grow and succeed, organizations must improve their people, processes and technology, but how can management introduce changes that make an impact and last?
With this 3-day program for mid-career leaders, gain the critical knowledge, strategies, insight and tools to lead or foster change in the workplace. Unlike other change management training, this course recognizes that theories, templates and tactics only get you so far. Successful change management requires an emphasis on understanding how to effectively connect, engage and gain support from people.
While participants will leave with a strong grounding in the fundamentals of organizational change, they will also benefit from sharpening their understanding and ability to effectively navigate and lead two key challenges of change: conflict and communication.
Understand your organizational culture, perfect your stakeholder mapping abilities, and identify your personal change-leadership style to leverage your strengths when implementing change. With interactive and engaging case studies, videos, lectures and group activities, learn to communicate with impact to influence stakeholders and create a work culture that cultivates change.
The Certificate in Change Management, Conflict and Communications was ranked by CourseCompare as a top Change Management program.
Get Training in Marketable Skills
Change Management
Conflict Resolution
Communication Skills
4 Reasons to Enrol
Amazing Education For Busy Professionals
This program packs rich insights into 3 full days of study so you can apply your new skills right away.
Stand Out From The Crowd
Get highly sought-after skills in change management and help your organization implement long-lasting, impactful changes.
Learn From An Industry Leader
Dive deep into change, conflict, and communication management with a renowned expert on change management and organizational leadership.
Earn Higher Pay
Schulich ExecEd students gain the confidence, skills and perspective to attain better roles, launch new ventures, and lead their teammates.
Who Will Benefit
Mid-Career Leaders
Managers seeking innovative changes to improve workplaces or teams will learn the core concepts of change and learn how to build a structured change plan in preparation for more senior roles. Ideal industries for this program include HR, communications, project management, strategic planning and transformation.
What Difference Will You Make?
Program Overview
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Understand the fundamentals of successful change programs and learn how to use core tools and strategies to improve the results of change.
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Sharpen your stakeholder mapping skills and recognize the roles of sponsors, agents, and other key stakeholders.
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Become more self-aware and leverage your strengths when managing change. Identify and prepare strategies for change resistance.
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Learn the root causes of conflict and how to address them. Receive best practices for conflict management.
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Gain strategies and techniques for powerful, compelling and impactful communications. Understand how leadership, communication and conflict management are linked to success.
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Learn how to define success early to increase alignment and use key channels and tools when measuring the impact and progress of change.
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Sustain change with impactful strategies and use metrics for ongoing change measurement.
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Spring 2025 Dates Time Certificate in Change Management, Conflict and Communications 4/23/2025 - 4/25/2025 9:00 am - 4:00 pm
Faculty
What You Get
After completing the Certificate in Change Management, Conflict and Communications, you'll receive an authentic digital badge from the #1 business school in Canada that employers will recognize.
As more and more companies look for candidates with specific skills, this badge on your CV will be a credible assurance of your achievements and expertise, allowing the right roles to find you faster.
Certificate
Provided upon completing a longer program that may comprise several badges signifying a more extensive skill set.
Pre-Approved HRPA Hours
21 HRPA-CPD Hours
This program has been approved for CPD hours under Section A of the Continuing Professional Development (CPD) Log of the Human Resource Professionals Association (HRPA). Be sure to note the program ID number on your CPD log. For more information about certification or continuing professional development, visit the HRPA website at www.hrpa.ca/hrdesignations_/Pages/Continuing-Professional-Development.aspx
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Custom Programs for Organizations
Use this program as we designed it, or alter it to fit your company’s needs. Either way, we can help you improve your organization's talent pipeline. Get in touch with our custom programs team today.
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