East Tower Toronto Dominion Centre Problem-Solving for Managers
Reframe problems. Improve decisions.
Successful leaders and managers spend much of their time solving problems, but many fall into habitual patterns of thinking that rely on what felt safe or familiar in the past*. This program helps you build a more flexible methodology to identify different types of problems, reframe issues, and work toward clearer decisions in uncertain conditions.
May 14, 2026
- Location:
- Online
Problem-Solving for Managers
- Programs
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- Problem-Solving for Managers
Unlearn, Rethink, Resolve.
In today’s fast-paced, unpredictable environment, the way a problem is framed often determines the quality of the solution. Participants learn to “unlearn” limiting assumptions, challenge expectations early, and use critical thinking to avoid getting stuck in ineffective approaches.
*Source: Forbes
Who is this Program For?
This program develops practical tools for working with complexity, including the uncertainty/disagreement matrix, a clearer distinction between simple, complicated, and complex problems, and techniques that support new kinds of thinking. It also addresses common psychological traps that cloud judgment, helping you strengthen insight and decision-making when the path forward is not obvious.
Program Overview
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Not all problems have clear solutions—but developing problem-solving skills, along with flexibility, resourcefulness, confidence, and a proactive mindset, helps us respond effectively and make progress even in uncertain situations.
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As the external environment shifts, so do the demands on leaders. This section highlights the importance of a growth mindset and evolving problem-solving skills to meet the changing needs of today’s workplace.
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Explore the uncertainty/disagreement matrix and deepen your understanding of complexity. This session covers how to approach complex problems in an uncertain world, and contrasts them with simple and complicated problems to sharpen your decision-making framework.
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This session dives into new ways of thinking by introducing tools to challenge assumptions, see through a complexity lens, and develop insight despite uncertainty. You’ll also explore enabling constraints, the power of inquiry, and what it takes to truly change your mind—with hands-on application throughout.
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Clear thinking is essential in complex situations. This session focuses on recognizing and avoiding psychological traps that can cloud judgment and block effective problem-solving.
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Spring 2026
Problem-Solving for Managers
Course Dates Time Why is this topic so important? 5/13/2026 9:00 am - 12:00 pm The New Workplace: What does leadership look like? 5/13/2026 1:00 pm - 4:00 pm Complexity and The Nature of ‘Problems’ 5/14/2026 9:00 am - 12:00 pm Complexity and New Kinds of Thinking 5/14/2026 1:00 pm - 4:00 pm
Get Training in Marketable Skills
Critical Thinking
Decision Making
Strategic Thinking
Problem Solving
Who Will Benefit
Mid-Career Leaders
Solve tough business problems for your team as a manager, supervisor or project manager, and gain the unique decision making skills to advance to more senior positions.
Senior Leaders
Senior leaders and executives will learn to methodically navigate organizational dilemmas and overcome complex roadblocks in a competitive market.
4 Reasons to Enrol
Amazing Education for Busy Professionals
This comprehensive program packs rich, practical techniques and methodologies into 2 days of study, so you can put your new problem solving skills to work right away.
Stand Out from the Crowd
Get unique and sought-after skills in organizational decision making and prove your ability to handle any business dilemmas.
Learn from the Pros
Train with top-rated Schulich ExecEd instructors that are consistently ranked among the world’s best.
Earn Higher Pay
Schulich ExecEd participants gain the confidence, skills and perspective to attain better roles, launch new ventures, and lead their teams to new heights.
Faculty
What You Get
After completing this program, you'll receive an authentic digital badge from the top-ranked business school in Canada that employers will recognize.
As more and more companies look for candidates with specific skills, this badge on your CV will be a credible assurance of your achievements and expertise, allowing the right roles to find you faster.
Advanced Badge
Show that you’re able to apply knowledge at a strategic, organizational level.
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Custom Programs for Organizations
Use this program as we designed it, or alter it to fit your company’s needs. Either way, we can help you improve your organization's talent pipeline. Get in touch with our custom programs team today.
Make the Right Choice. Try Our Advisory Services.
The next step of your career matters. A Schulich ExecEd program advisor can help you choose a course that fits your budget and schedule. Get in touch with us today.
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