Solving Complex Problems

Sharpen your decision making.

In any business challenge, there’s rarely one right answer—but the decisions you make in complex situations could determine the make-or-break of your organization. In this 2-day program, you’ll gain mastery of a foolproof problem solving methodology with a step-by-step approach to untangle even the most elaborate business problems.

Solving Complex Problems

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Fees: $2,450
Length: 2 days of study
Next Session: October 24, 2024 to
October 25, 2024
  • Location:
  • Online
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Solving Complex Problems

Download Brochure
Talk to an Advisor
Enrol Now

Tackle Business
Dilemmas With Ingenuity

In the face of complex and multilayered business problems, even the most experienced leaders get stuck. 

In this 2-day program, you’ll discover effective ways to “peel the onion” of complex business problems. Get to the heart of dilemmas with structured problem-solving techniques to effectively frame, explore and reframe strategic issues. Gain insight into the main barriers of strategic problem solving by applying and following a structured decision criteria.

Utilize the five-step Dialectical Solutions Method (DSM) to weigh your options, then put these lessons to action by practicing on a current issue. By the end of the program, you’ll navigate around internal roadblocks of effective problem solving and respond with agility to all types of competitive change.

This program is ideal for mid-career and senior leaders such as supervisors, executives, team leads and project managers.

Get Training in Marketable Skills

Organizing Teams & Resources
Critical Thinking
Decision Making
Strategic Thinking
Crisis Management

4 Reasons to Enrol

Amazing Education for Busy Professionals

This comprehensive program packs rich, practical techniques and methodologies into 2 days of study, so you can put your new problem solving skills to work right away.

Stand Out from the Crowd

Get unique and sought-after skills in organizational decision making and prove your ability to handle any business dilemmas.

Learn from the Pros

Train with top-rated Schulich instructors that are consistently ranked among the world’s best.

Earn Higher Pay

Schulich ExecEd students gain the confidence, skills and perspective to attain better roles, launch new ventures, and lead their teams to new heights.

Who Will Benefit

Mid-Career Leaders

Solve tough business problems for your team as a manager, supervisor or project manager, and gain the unique decision making skills to advance to more senior positions.

Senior Leaders

Senior leaders and executives will learn to methodically navigate organizational dilemmas and overcome complex roadblocks in a competitive market.

Program Overview

  • Examine the universe of business problems and review the three basic levels of business challenges: making decisions, solving problems and managing dilemmas.

  • Manage tough business decisions by understanding the main barriers to strategic problem solving. Create a structured decision process by weighing available options with decision criteria.

  • Define the severity of problems and identify barriers to solutions. Utilize rational analysis tools and discover the art of creative envisioning to address underlying issues.

  • Establish the difference between personal dilemmas versus organizational dilemmas. Address highly complex challenges with the 5-Step Dialectical Solutions Method (DSM) and test it out on a current issue.

  • Tap into your critical thinking skills to effectively frame, explore and reframe strategic issues. Respond effectively to competitive change by implementing, monitoring and adjusting your solutions.

  • Get familiar with the eight archetypical dilemmas facing leaders. Apply the Dialectical Solutions Method (DSM) model to your own business and navigate internal roadblocks to great solutions.

  • Fall 2024 Dates Time
    Solving Complex Problems 10/24/2024 - 10/25/2024 9:00 am - 4:00 pm


Stephen Friedman,
MA Psych

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What You Get

After completing Solving Complex Problems, you'll receive an authentic digital badge from the #1 business school in Canada that employers will recognize.

As more and more companies look for candidates with specific skills, this badge on your CV will be a credible assurance of your achievements and expertise, allowing the right roles to find you faster.

Advanced Badge

Show that you’re able to apply knowledge at a strategic, organizational level.

Pre-Approved HRPA Hours

14 HRPA-CPD Hours

This program has been approved for CDP hours under Section A of the Continuing Professional Development (CPD) Log of the Human Resource Professionals Association (HRPA). Be sure to note the program ID number on your CPD log. For more information about certification or continuing professional development, visit the HRPA website at

Custom Programs for Organizations

Use this program as we designed it, or alter it to fit your company’s needs. Either way, we can help you improve your organization's talent pipeline. Get in touch with our custom programs team today.

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