Veronica Marquez

Veronica Marquez collaborates with growing companies to enhance their operations and align their strategies to achieve their objectives. Her career commenced in distribution companies, where she assumed various roles, providing her with comprehensive business experience. 

This diverse background highlighted the significance of aligning efforts and goals to meet business objectives. Her Lean Six Sigma Black Belt Certification further refined her problem-solving approach and offered a systemic view of organizations, establishing her as a professional committed to challenging the status quo. 

Through her work with communities of practice, Ms. Marquez has successfully implemented performance indicators and visual management tools to monitor daily operations; managed national continuous improvement projects involving multidisciplinary teams; and conducted root cause analysis and problem-solving training sessions across different industries. She has also provided training and coaching in Lean Six Sigma and supply chain courses across various industries, resulting in significant cost reductions, enhanced employee and client satisfaction, and the development of employees’ skills and competencies within organizations. 

Renowned for her inclusive approach, she actively involves the entire organizational community in envisioning the future, exploring optimization opportunities, and co-developing essential elements to achieve business goals.  

Since 2022, Ms. Marquez has been a lecturer in the master’s program in operations management at UQAM’s École des sciences de la gestion, where she teaches service creation and management. In 2023, she was recognized as one of the Top 50 Experts in Operational Excellence by the PEX Network and she produces and hosts a LinkedIn Live podcast on industry 5.0 excellence. 

Ms. Marquez holds a Bachelor of Arts in Political Science from Concordia University, a Certificate from the Summer School of Creativity and Innovation Management, and a Master of Science in Operations Management from HEC Montréal. Additionally, she is a Certified Lean Six Sigma Black Belt with the American Society for Quality.