Navigating the New Normal: How Strategic Organization Development Can Transform Post-Pandemic Workplaces

Assessing the Shift in Workplace Dynamics

The post-pandemic workplace has undergone fundamental changes stemming from emerging technologies and new priorities. Nearly half of workers globally now have hybrid or remote positions, and businesses rely heavily on digital tools that connect employees all over the world. In the midst of these developments, worker stress levels have continued to rise, leading companies to put greater focus on physical and emotional wellness for their employees.

The Role of Organization Development

In a constantly evolving workplace landscape, it’s more important than ever that organizations adopt agile structures. The principles of organization development (OD), including strategic planning, leadership development, and change management, are crucial. They help businesses adapt to new operational and cultural norms, whether that means optimizing employee engagement strategies, creating different professional development programs, or adopting advanced technologies.

Organizational Change Success Stories

Companies that have excelled at strategic planning and management have thrived. For example, the Sacramento Natural Foods Co-op was struggling with internal conflict and a lack of consensus over whether to open a second store. They took on the task of organizational change by defining their values and vision, gathering input from stakeholders, and developing and implementing a strategic plan based on that information. By redefining their organizational structure and taking a transformative approach to their business, they achieved a multi-million dollar increase in sales. 

The Institute of Organization Development provides another example of a recycling company that needed to create a more formal structure and processes following a merger. To improve leadership within the organization, they put together two teams of internal professionals and tasked them with developing and implementing the business’s vision, models, and processes. At the end of the project, the company reported seeing improvements in communication, leadership development, and performance management.

Skills for the Future

Professionals who want to be part of organizational innovation need several essential skills. First, they need to excel at strategic thinking so that they can develop a vision for their organization and identify paths to make changes, such as conducting organizational assessments. 

Leaders in organization development also need to develop a deep sense of empathy so they can build trust and maintain open communication. This allows them to establish a culture of trust and collaboration during team-building activities and training programs. Finally, digital proficiency is critical to staying current and competitive, whether through introducing new technology systems for operational reasons or creating digital learning programs.

Gain New Skills With Schulich ExecEd

Schulich ExecEd’s Masters Certificate in Organization Development and Change prepares professionals to develop these skills and meet business challenges head-on. It provides a comprehensive overview of organizational development, with courses focusing on systems thinking and change, interventions, culture, and business acumen.

The expert instructors in the program have decades of experience in the classroom and in the field, helping businesses adapt, remain relevant, and overcome obstacles. To meet the needs of busy professionals, Schulich ExecEd offers flexible learning options, including the convenience of online learning and a condensed time frame.

Achieving Career Advancement in Organization Development

Understanding organization development and change management is essential for business professionals who want to guide their companies into the future and navigate the evolution of the work culture. You can equip yourself with the necessary leadership skills by enrolling in continuing education programs that focus on these core areas.

To learn more about the Masters Certificate in Organization Development and Change offered by Schulich ExecEd, speak to an advisor or visit the program page.