East Tower Toronto Dominion Centre 
416-360-8850 
Schulich School of Business at York University 
416-736-5079 Certificate in Emotional Intelligence for Leaders
Human skills for the AI era
As AI handles routine tasks, emotional intelligence emerges as the essential leadership differentiator for 2026*, enabling human skills like empathy and resilience. This program builds EQ competencies for leaders to navigate crises, foster teams, and drive productivity in multigenerational settings.
- Location:
- Online
Certificate in Emotional Intelligence for Leaders
- Programs
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- Certificate in Emotional Intelligence for Leaders
The Edge of Leadership: Emotional Clarity
Canada’s workplaces are increasingly integrating AI for operational tasks, leaving human-centered leadership as the key differentiator. Emotional intelligence helps leaders examine their responses to pressure, recognize emotional patterns, and maintain clarity amid technological change. This evolving context calls for a structured approach to self-awareness and emotional management.
*Source: Forbes
Who is this Program For?
The program guides participants through assessments of their EQ strengths and gaps, while building repeatable practices for self-management and influence. Participants will be equipped with heightened awareness of emotional dynamics, practical tools for handling workplace challenges, and a framework for consistently applying competencies to leadership situations.
*Registration Deadline: You must register at least five days before the start of the program to complete a personnel assessment tool.
Program Overview
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Understand the real ways that Emotional Intelligence affects your leadership and management success. Understand how you sabotage your own best efforts at personal change. Receive a detailed assessment of your EQ strengths and opportunities for growth.
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Uncover and amplify your EQ strengths while addressing areas for growth. Then, equip yourself with valuable insights into how EQ directly influences your leadership and the teams around you. Immerse yourself in engaging leadership and management strategies, strategically directing your energy for optimal personal and professional development.
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Master the art of cultivating a non-anxious and compelling leadership presence. Tackle workplace toxicity head-on as you learn effective strategies, and gain the power to strategically navigate and influence the moods of diverse groups and teams. Elevate your performance assessment framework by seamlessly integrating the 15 key emotional intelligence skills and competencies.
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Hone your critical thinking skills to navigate challenges and wield influence, even without formal authority. Unleash the power to champion successful change initiatives as you discover dynamic strategies for supporting effectiveness and triumph. Dive into the art of skillfully responding to intense emotions that accompany transition, equipping yourself with the resilience needed to thrive in the ever-evolving landscape of transformation.
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Spring 2026
Program Modules
Course Dates Time Module 4: Strategic Leadership – Applying EQ to Address Your Workplace Challenges 3/30/2026 9:00 am - 12:00 pm
Get Training in Marketable Skills
Leadership EQ
Team Coaching
Change Management
Critical Thinking
Emotional & Cultural Intelligence
Through practical activities, participants will gain insights into their own behaviours and develop the skills needed to manage both personal and professional relationships with greater efficacy. This hands-on approach ensures a deep and meaningful understanding of emotional intelligence and its application in everyday situations.
Haniyeh Yousofpour
Program Instructor
Who Will Benefit
Aspiring Leaders
Develop the emotional, personal, and interpersonal skills to reach leadership roles in management, operations, marketing, human resources and more.
Managers
Mid-career leaders across all industries will learn practical tools to build individual and team resilience, and maximize leadership effectiveness in times of change.
4 Reasons to Enrol
Amazing Education For Busy Professionals
This program packs rich learnings into 2 days of study so you can get back to your team in no time.
Stand Out From The Crowd
Get highly sought-after skills in emotional intelligence, management influence, and other advanced EQ techniques for effective leadership.
Learn From An Industry Leader
Gain important, new perspectives from people leadership expert Deborah Jann, VP of Client Experiences and Growth at Connective Intelligence.
Earn Higher Pay
Schulich ExecEd students gain the confidence, skills and perspective to attain better roles, launch new ventures, and lead their teammates.
What Difference Will You Make?
Faculty
What You Get
After completing the program, you'll receive an authentic digital badge from the #1 business school in Canada that employers will recognize.
As more and more companies look for candidates with specific skills, this badge on your CV will be a credible assurance of your achievements and expertise, allowing the right roles to find you faster.
Certificate
Provided upon completing a longer program that may comprise several badges signifying a more extensive skill set.
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Custom Programs for Organizations
Use this program as we designed it, or alter it to fit your company’s needs. Either way, we can help you improve your organization's talent pipeline. Get in touch with our custom programs team today.
Make the Right Choice. Try Our Advisory Services.
The next step of your career matters. A Schulich ExecEd program advisor can help you choose a course that fits your budget and schedule. Get in touch with us today.
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