Category

Management

June 28, 2021

A Good Customer Experience Will Fail if it’s not Consistent

The disruption of the past few years – made worse by the pandemic – has

June 23, 2021

Here’s the secret ingredient missing in most business plans

Any entrepreneur, business leader or manager knows that creating a plan is not enough to

June 16, 2021

Gail Levitt Knows Negotiating and Wants to Show you How It’s Done

In this video, Schulich ExecEd facilitator Gail Levitt talks about how her engaging two-day Schulich

June 16, 2021

Prep your team to Build Back Better for the Post-Pandemic Recovery

The post-pandemic world will wait for no-one. This will be a time for leaders that

June 14, 2021

Schulich ExecEd forms new alliance with Canadian College of Health Leaders

New partnership agreement serves as an avenue to promote excellence in the health leadership field

June 07, 2021 Risk Management event

Bank of Canada CRO to speak on Risk Management in a Changing Environment

As organizations everywhere make plans for the post-Covid recovery, risk management professionals are looking at

June 01, 2021

Meet Rapidly Shifting Expectations by Leading in Customer Experience Excellence

This is the age of empowered customers – customers that are increasingly savvy, with information

May 31, 2021

Leaders Must Look at the Human Factor When Using Data Analytics

Schulich ExecEd's Masters Certificate in Analytics for Leaders is designed for managers who need the

May 31, 2021

Relationship Selling Techniques Don’t Work in the Digital Era

In sales, the old adage, “It's not what you know, but who you know” ruled

May 26, 2021

Negotiating with Your Boss

In these challenging times, it is likely that you will have more occasion to negotiate

May 04, 2021

Dynamic Strategic Planning. Is it an oxymoron?

At first, dynamic strategic planning sounds like an oxymoron; like “lead balloon” or “genuine imitation”.

May 04, 2021

Does your business have a project management culture?

Over the many years of my involvement in project management, I eventually learned that project